Communication in the workplace is vital if you want to run an efficient company. This is why you need to consider all of your options when it comes to a communications system. Cisco is one of the leaders in workplace communication and you might want to consider using their new Cisco Spark suite.
What Is Cisco Spark?
Unlike some of the other systems that Cisco has, Cisco Spark is a cloud-based and app-centric service. This service provides you with a complete collaborative communication system for meetings, calling, whiteboards, sharing, and customer care. The system has been built to help the different teams in your business work together more effectively.
As with any communications system, there are certain core capabilities that you need to know about. These core capabilities are meetings, messaging and calling. These capabilities will all add something to the system that your business will need and should be using.
The Core Capabilities
While Cisco Spark offers you a complete collaborative suite, there are 3 core capabilities that you should be aware of. The first is the meeting capability which is all about bringing people in your business together. This capability allows them to communicate and collaborate in a single work stream which can be accessed on any device. Virtual meetings will be easy to have with this capability as you will be able to invite people from the office, branch offices and those who are outside the office.
The messaging capability is the second that you need to consider and ensures that there is good communication in your business. This capability allows or the exchanging of messages and the sharing of files between groups or individuals. The messaging capability is not limited to internal messaging as you can message partners and clients by simply providing their email address.
Using The System
To use the Cisco Spark system, you will need to work through the dedicated app. This app provides the user with access to all of the core capabilities as well as any additional features depending on the license you have. The app is available for mobile devices as well as computers. Computer users will also be able to gain access using the browser-based app.
When it comes to using the messaging section of the system, the users will be creating virtual spaces which can be shared with other people. These spaces allow the users to meet, call and share information with each other. There is also a whiteboard option which will make idea sharing and creation much easier.
The Cisco Spark Hybrid Services
If you already have a communications system in place, you should consider the Cisco Spark hybrid service. This hybrid service will be able to connect your on-site services and other Cisco services to Cisco Spark. This will help protect the investments you have made into your systems and ensure that you are offered everything that you need from Cisco Spark. One of the best ways to get set up quickly is simply to outsource. Look for a Cisco Spark IT firm that knows Spark and all of Cisco’s systems to not only get you started, but also give you support after everything is set up.
The primary hybrid service that you can look at is the hybrid call service. This will connect Cisco Spark to a number of other call providing services. Cisco Spark will be made aware of all the calls across the system and will connect each system so they work as one unit. Some of the capabilities that come with this service will include desktop sharing, integrated call history and access to the Cisco Spark app.
Cisco Spark is a cloud-based app-centric communication system from one of the leaders in the workplace communication market. The system offers you a range of functionalities and capabilities that will ensure your business runs smoothly and productively. If you already have systems in place, you can make use of the hybrid solutions on offer which will connect Cisco Spark to your current systems.